Appointment Reminders That Cut No-Shows
Every no-show is revenue you can't get back. Your agent sends reminders on a schedule that works, handles confirmations and reschedules, and fills the gaps from a waitlist, so the schedule stays full.
The Daily Challenges
Double-digit no-show rates quietly eating revenue
Staff time spent on reminder calls that go to voicemail
Cancellations that come too late to fill the slot
No follow-up with patients or clients after the visit
How Apollo[Claw] Helps
Multi-Touch Reminders
Reminders 72 hours out, 24 hours out, and the morning of, by text or email.
Confirm and Reschedule
Replies handled automatically: confirmations recorded, reschedules offered from real availability.
Post-Visit Follow-Up
A summary and satisfaction check sent after the visit, which is where good reviews come from.
What You Get Back
Fewer no-shows and last-minute gaps
Front desk time back from reminder calls
Better reviews from consistent follow-up
A fuller schedule without adding hours
Case Study
No-shows dropped from 18% to under 6%.
“We were losing 18% of our appointments to no-shows. The Medical Agent sends a reminder 72 hours out, 24 hours out, and the morning of. No-shows dropped to under 6%. That's revenue we were leaving on the table every single day.”
Practice Manager
Multi-provider primary care practice, Long Island
Outcomes from real client engagements. Names and identifying details changed or withheld at client request.
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